According to Health and Safety Executive (HSE) advice, your employer's bullying and harassment procedure should summarise the organisation's approach to tackling bullying and harassment and include:

• a statement from senior management endorsing the policy;
• definitions of what constitutes unacceptable behaviour;
• a statement about responsibilities regarding the elimination of bullying behaviour;
• information about how individuals can initially raise their concerns about bullying;
• information about sources of emotional support;
• the procedures that the organisation will follow for both the complainant and alleged bully; and
• information about the potential outcomes and rehabilitation.

Your employer may expect people who are being bullied to use its grievance procedure. To get a copy of the procedure, check your staff handbook, the company intranet, or contact the Human Resources department or your union rep.