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If your job brings you into contact with the public, then confrontation is a possibility. Jobs involving night work, where you handle money, or where you deal with people in high-stress situations, such as social work or healthcare, are among those that could put you at higher risk of violence. Read on to find out more about the risks, and what you and your employer can do to prevent and deal with problems.
The TUC website has news, information and resources on Violence at work.
USDAW’s ‘Freedom from fear’ campaign seeks to prevent threats and violence towards shop workers.
The Suzy Lamplugh Trust is the leading charity for personal safety. Its website has a range of personal safety guides, including one on working alone, and a directory of personal safety services for lone workers. Tel: 0808 802 0300.
Victim Support, the national charity providing support to victims of crime, is contactable via your local police station, or the Victim Support line. Tel: 08 08 16 89 111.
It's not part of the job: a health and safety guide on tackling violence at work is available free from UNISON.
The GMB provides a guide to Working Alone.
Transport union the RMT campaigns against violence. See its Charter of Protection against Violence.
The booklets Bullying and harassment at work and Protecting workers from violence and abuse - a union rep's guide are available from the Labour Research Department.