What should a bullying and harassment procedure include?

According to Health and Safety Executive (HSE) advice, your employer's bullying and harassment procedure should summarise the organisation's approach to tackling bullying and harassment and include:

  • a statement from senior management endorsing the policy;
  • definitions of what constitutes unacceptable behaviour;
  • a statement about responsibilities regarding the elimination of bullying behaviour;
  • information about how individuals can initially raise their concerns about bullying;
  • information about sources of emotional support;
  • the procedures that the organisation will follow for both the complainant and alleged bully; and
  • information about the potential outcomes and rehabilitation.

Your employer may expect people who are being bullied to use its grievance procedure. To get a copy of the procedure, check your staff handbook, the company intranet, or contact the Human Resources department or your union rep.

Note: This content is provided as general background information and should not be taken as legal advice or financial advice for your particular situation. Make sure to get individual advice on your case from your union, a source on our free help page or an independent financial advisor before taking any action.