How should my complaint be dealt with?

A complaint of bullying should be dealt with through a proper procedure. The steps an employer must take should be set out in your organisation's bullying and harassment or grievance procedure.

If you decide to make a formal complaint, your employer should at least:

  • investigate your complaint promptly;
  • interview you, allowing you to be accompanied by a fellow worker or union rep if you wish;
  • interview the alleged bully, making sure they know they may face disciplinary action; and
  • if the investigation reveals that there has been bullying or other harassment, and that there are grounds for disciplinary action, this should be dealt with under the employer's disciplinary procedures.
Note: This content is provided as general background information and should not be taken as legal advice or financial advice for your particular situation. Make sure to get individual advice on your case from your union, a source on our free help page or an independent financial advisor before taking any action.