Where can I get help?

Health and safety problems can sometimes be resolved by discussing the issue with your line manager or safety rep. But often nothing changes. If you want to take matters further with your employer, these are your options:

  • Take out a grievance. If your line manager fails to resolve the problem, use your employer's internal grievance procedure.
  • You have the right to be accompanied to any formal meetings with management by a companion of your choice. This can be a union representative, irrespective of whether a union is formally recognised by your employer, or a fellow worker.
  • Prepare your case by getting your evidence together. You could use a diary, evidence from your GP or advice from your union representative.
  • Ask for union support. Unions can help with:
    • informal, confidential advice;
    • representation at meetings with managers;
    • guidance on specific rights at work; and
    • access to union health and safety, and legal services.
  • If you suffer from a disability, or if English is not your first language, you can ask your employer to adapt the right to a companion to extend, for example, to a translator, or your disability support worker.
  • If you are, a young worker you may be able to persuade your employer to allow you to be accompanied, for example, by a family member such as a parent, although your employer does not have to agree to this.

Consider a complaint to the regulator. Check the Health and Safety Executive (HSE) website to make sure you send your complaint to the right regulator.

Note: This content is provided as general background information and should not be taken as legal advice or financial advice for your particular situation. Make sure to get individual advice on your case from your union, a source on our free help page or an independent financial advisor before taking any action.