If you are normally expected to work a shift and are unable to work due to sickness or injury, you should be paid sick pay.
Your employer must provide you with details of your sick pay entitlement in your written statement of employment particulars, which must be given to you within two months of starting work.
You will have a right to Statutory Sick Pay (SSP) if you meet the eligibility criteria. You must earn an average of £116 a week. SSP is paid for a maximum of 28 weeks. Browse our section on Statutory Sick Pay for more information.
You may have the right to contractual sick pay that is paid at a higher level than Statutory Sick Pay. You should be paid contractual sick pay at the same level as full-time staff where you work who do the same job as you. This is because as a zero hours contract worker, you are working 'part-time', which means you have a right to equal treatment under the Part-time Workers Regulations.
Browse our section on part-time workers' rights for more information.