Yes, you should be paid at least the National Minimum Wage for these journeys, because you are working when travelling to the first and from the last appointment. You are entitled to at least the National Minimum Wage for all the hours you work and this would normally include your journey from home to the first appointment of the day and your return journey at the end of the day.
The position would be different if you worked at a residential care home, instead of visiting service users in the community. Then you would not be entitled to be paid for your daily commute to and from work, because you don’t normally start working until you get to your workplace.
If you are not sure about the legal position, speak to your union rep. If you are not yet a union member, browse our Union Finder tool to find the union best suited to your needs.
Note: This content is provided as general background information and should not be taken as legal advice or financial advice for your particular situation. Make sure to get individual advice on your case from your union, a source on our free help page or an independent financial advisor before taking any action.
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