Staff who are using their homes for working have a right to be able to separate their working and home lives.
Times when they can or cannot be contacted on work issues should be agreed. Measures such as a separate telephone line for business use should be considered. Home visits should be arranged at times acceptable to the homeworker.
Monitoring systems – such as keystroke software - which check on the quality or quantity of work should not be used without the knowledge of the worker. The homeworker should be informed of the objective of any such checking facility and the measures taken should be strictly proportionate to meet that objective, without undue intrusion.
Covert surveillance measures that operate in a worker’s home are likely to infringe their human right to privacy.