If you have a legitimate grievance and it is not possible to resolve your dispute in the workplace, you may decide to try to enforce your rights.
It is a good idea to seek advice before formally complaining about your rights. See workSMART's dedicated Enforcing your Rights section. If you are a union member, speak to your union rep. Otherwise, the Acas helpline (tel: 0300 123 1100) can provide you with advice.
Enforcement agencies
In some cases, official enforcement bodies can pursue employers on your behalf, and can fine employers for breaking the law. Enforcement agencies have the power to enforce payment of the National Minimum Wage (NMW), working time limits, agency standards, and health and safety rights.
For information and advice about these rights or to complain about a breach of your rights, you can also call the Acas Helpline on 0300 123 1100. If you want to complain that your employer is failing to pay you the National Minimum Wage, Acas can refer your case, with your consent, to the National Minimum Wage enforcement team at HMRC.
You can also make an online complaint about your employer to HMRC.
For breaches of most employment rights you can make a complaint to an employment tribunal.
It is important to note that employment tribunals operate on strict time limits – a claim must be lodged within three months. However, note that in the case of unpaid wages, it is also possible to make a claim to the County Court up to six years after the event – this can be useful for claiming NMW and holiday pay. See our section on Enforcing your Rights.
For information and advice on time limits, speak to your union rep. Otherwise call the Acas Helpline (see above).
Also see our section on Enforcing your Rights at work.
